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Employee Assistance Programme and Bupa HealthLine

Completely confidential services available 24 hours a day, 7 days a week

Employee Assistance Programme

The Employee Assistance Programme is a counselling service available to help you talk through any work based or personal problems you might be facing.

Assistance includes:

  • Legal Helpline
  • Financial Helpline
  • Mental Health Assessment
  • Family Advice Helpline
  • Child and dependent care helpline
  • Short term counselling therapy either over the telephone or face to face
  • Stress, Anxiety or Depression counselling
  • Bereavement counselling
  • A digital Emotional Wellbeing tool to help manage stress and build resilience

A portal full of health and wellbeing information.


For free, confidential support you can call 0800 269 616.


Bupa HealthLine

If you need to talk to someone about your health, or the health of your family, Bupa HealthLine is available 24 hours a day, 7 days a week. Staffed by trained nurses and GPs, and calls are completely confidential. Whether your question is regarding an ongoing issue, a forthcoming operation, or indeed anything to do with your health and wellbeing the team can help put your mind at rest.

For free, confidential support you can call 0345 607 7777.


Where can I find out more?

If you'd like to know more about either the Employee Assistance Programme, or Bupa HealthLine, you'll find everything you need in the Welplan portal on the Bupa website.